POStudios Forum

Tech Support => Gabriel Knight - 20th Anniversary Tech Support => Topic started by: Purduecoz on July 24, 2015, 02:59:10 PM

Title: iPad issue
Post by: Purduecoz on July 24, 2015, 02:59:10 PM
Tapping on restore purchases doesn't seem to do anything - no store authorization prompt or anything...
Title: Re: iPad issue
Post by: wayens on July 31, 2015, 12:35:24 AM
Hi, Purduecoz,  sorry to hear you're having trouble.

So, basically, none of your purchased sections' Buy Now labels changed to Play Now?

We might need more information so I can better touchbase with our techs.
Like what iPads you have and what sections you bought.
Were you using the same Apple ID you purchased with?
Were you switching to another iPad to play?  Or using the same one?

Did you manage to try again later and succeed?  Sometimes it could be a faulty internet connection, too.