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Tech Support => Closed Issues => TSL Technical Support => [NOT-FIXED] Tickets => Topic started by: johannaffendy on July 12, 2010, 05:16:55 PM

Title: [NOT-FIXED]error saving configuration (Category: Install/Setup)
Post by: johannaffendy on July 12, 2010, 05:16:55 PM
Greetings. Some details as per request:

-> What kind of CPU/Processor you are using in your computer.
AMD Phenom X4 9650

-> Amount of physical RAM you have installed on your computer.
4.0GB DDR2

-> What kind of Video Card you have installed in your computer (manufacturer, card model name).
512MB ATI Radeon HD 4670

-> Operating System you are using.
MS Windows 7 32-bit on Admin account

-> A brief description of the bug, error, or problem along with what you were doing when it occured.
I'm having a wee bit of trouble here. After installation I was brought to the Configuration menu. However, clicking ACCEPT popped up an error message "Error saving configuration; failed to write settings file." I figured, ah to heck with it, clicked cancel and started the game. Nothing happened. I even tried the patch but to no avail. The game would not run.

Appreciate your help on this matter, thank you.
Title: Re: [NOT-FIXED]error saving configuration
Post by: wilco64256 on July 12, 2010, 05:30:12 PM
I see that you're logged into the administrator account, but have you modified the settings for the configuration application or the game itself specifically to run as administrator?
Title: Re: [NOT-FIXED]error saving configuration
Post by: JohnnyH87 on July 12, 2010, 10:46:34 PM
If you're using Windows Vista or Windows7 it is most likely a administration clearance issue.
Try changing the setting program to run as an administrator or reinstall it to your shared folder instead of the default location.
Title: Re: [NOT-FIXED]error saving configuration
Post by: wilco64256 on July 13, 2010, 09:37:46 PM
Closing due to time elapsed.