POStudios Forum

Tech Support => Gabriel Knight - 20th Anniversary Tech Support => Topic started by: bigdgoriders on October 15, 2014, 06:39:39 AM

Title: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: bigdgoriders on October 15, 2014, 06:39:39 AM
There's no Gabriel Knight section under tech support so I figured I'd just post this issue here and the mods can move the thread when such a section exists.

I'm playing the new Gabriel Knight and so far none of the cut scenes will load.  I just get a black screen with the flashing dagger icon indicating something's loading, but nothing ever loads.  I'm forced to click to get the 'skip cut scene' option.
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: bigdgoriders on October 15, 2014, 07:14:22 AM
Same thing with the scene where we meet Malia Gedde.  No cut scenes will load.
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: Oldbushie on October 15, 2014, 10:33:20 AM
I'm sorry to hear you're having issues. Can you send us a dxdiag file and the output_log.txt file in the game's Data folder? You can attach those files to this thread.
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: bigdgoriders on October 15, 2014, 11:39:37 AM
Here's the dxdiag; the output file is too big to attach.  Is there an email address I can send it to?
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: Oldbushie on October 15, 2014, 11:50:27 AM
You can send it to support@postudios.com.
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: bigdgoriders on October 15, 2014, 11:58:46 AM
Email sent
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: wilco64256 on October 15, 2014, 12:52:57 PM
Try the info in this thread:

http://www.postudios.com/blog/forum/index.php?topic=13986.0
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: bigdgoriders on October 15, 2014, 01:17:38 PM
That did the trick!  Thank you for the rapid response.
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: manvscode on October 17, 2014, 10:08:09 AM
I'm also experiencing this bug.  It's really disconcerting to think that I may not be playing the game as it was intended with the cut-scenes.  I loved the original GK1 and noticing these things leave me feeling really disappointed with the remake.  :(
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: wilco64256 on October 17, 2014, 08:11:01 PM
Quote from: manvscode on October 17, 2014, 10:08:09 AM
I'm also experiencing this bug.  It's really disconcerting to think that I may not be playing the game as it was intended with the cut-scenes.  I loved the original GK1 and noticing these things leave me feeling really disappointed with the remake.  :(

Try the link I provided just a couple of posts up.
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: JoanieBlon on September 11, 2015, 03:25:30 PM
So glad I found this forum! Used the link provided and the cut scenes glitch was immediately solved! Thanks!  ;D
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: cuernicabra on April 16, 2016, 06:48:49 AM
Hi,  someone has the file to download ? The file in the link is crash!!!

Thanks
Title: Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
Post by: wayens on April 18, 2016, 04:42:17 PM
The link is fixed now.  Please try again! Thanks!