Author Topic: [FIXED]Episode 4 loads, but only black screen (Category: Graphics)  (Read 338 times)

Offline Vyerna

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Hello!

I'm running XP sp3 and I installed the episode 4 patch. The game loads, I see the intro but when I'm suppose to start playing, I only see a black screen but can have access to all the menus... How do I fix this?

Thanks!
« Last Edit: January 16, 2012, 06:43:50 PM by wilco64256 »

Offline wilco64256

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Re: Episode 4 loads, but only black screen
« Reply #1 on: November 13, 2011, 12:24:58 PM »
Try running the game's configuration tool and lowering the graphics settings - if that doesn't have any impact then there might have been some random glitch during patching and you'll want to try uninstalling what you currently have and then re-installing the full four-episode installer to a different directory like C:\TSL or something like that.
Weldon Hathaway
Technical Director
Phoenix Online Studios

Offline apheroth

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help
« Reply #2 on: November 27, 2011, 12:39:37 PM »
when i try to open thee game it says "Hardware failed to switch to the specified mode" then once i click ok it closes and i try to open it again it just says it has stopped working until i restart the computer again. :'( :'( :'( :'( ??? :'( ??? :( >:(

Offline wilco64256

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Re: help
« Reply #3 on: November 27, 2011, 01:18:58 PM »
when i try to open thee game it says "Hardware failed to switch to the specified mode" then once i click ok it closes and i try to open it again it just says it has stopped working until i restart the computer again. :'( :'( :'( :'( ??? :'( ??? :( >:(

Please post more information on your computer, like how much RAM you have, what version of Windows you're using, what video card you have, and how much video memory it has.
Weldon Hathaway
Technical Director
Phoenix Online Studios