Author Topic: [FIXED]cant get the game to run (Category: Video)  (Read 444 times)

Offline ollylu

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[FIXED]cant get the game to run (Category: Video)
« on: April 20, 2012, 06:41:18 AM »
just downloaded the full build of episodes 1-4..the config window opened,  and there are no error notifications..i got win xp 32 bit what might be the broblem? it just wont run
« Last Edit: June 11, 2012, 06:55:53 PM by wilco64256 »

Offline wilco64256

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Re: cant get the game to run
« Reply #1 on: April 20, 2012, 10:53:17 AM »
So what happened when you tried to run the game?  Absolutely nothing at all, or did it switch to a black screen momentarily and then just go back to your desktop?

Also how much RAM and how much dedicated video memory does your computer have?
Weldon Hathaway
Technical Director
Phoenix Online Studios

Offline RobUK

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Re: cant get the game to run
« Reply #2 on: May 07, 2012, 01:51:21 AM »
I'm having the same problem. Just downloaded complete 1-4 build. When I try to run, it switches momentarily to a black screen then back to desktop. The first time, I saw a message from Microsoft Security Essentials but too quick to read. I disabled 'Real Time Protection' in MSE in case it was that, but no difference. I reduced game speed and detail to minimum in setup but still no difference. Win 7 32 bit with 4G RAM. I'm itching to play, so all suggestions gratefully received!

Offline wilco64256

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Re: cant get the game to run
« Reply #3 on: May 07, 2012, 10:26:04 AM »
That's typically an indication of some problem getting the video initialized.  Try visiting your computer manufacturer's website to pick up any updates they have for your video setup, and if that doesn't get it running make sure you have the "fullscreen" option unchecked in the game's options as that mode is more taxing on video resources than running the game in a window is.
Weldon Hathaway
Technical Director
Phoenix Online Studios

Offline RobUK

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Re: cant get the game to run
« Reply #4 on: May 12, 2012, 12:54:47 PM »
Thanks mate, a quick update of my video drivers and I'm once again romping through Daventry with my quester's hat on. I'm sure Roberta is very proud that you guys are keeping her dream alive after all these years. Nice one!
 

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