Author Topic: Season Upgrade ?  (Read 8406 times)

Offline sebarnolds

  • Wizard's Slave
  • *
  • Posts: 11
Season Upgrade ?
« on: February 07, 2013, 01:11:39 AM »
Hi.

I have a question about the season upgrade item in the store. It mentions "Season Upgrade" as well as "Episodes 2-4". Traditionnally, for a customer to be able to buy a season upgrade, he must have bought the game on the same website (so I would have to buy the first episode 1 before being able to buy the season upgrade). However, as "Episodes 2-4" are already mentionned, am I right in saying that I can buy that upgrade here although I got the first episode elsewhere ?

Any other precisions ?

Thanks,
seb

Offline Deloria

  • Staff
  • Phoenix Honour Guard
  • ***
  • Posts: 15197
  • Gender: Female
Re: Season Upgrade ?
« Reply #1 on: February 07, 2013, 03:35:33 AM »
You can. :) The season upgrade is just for episodes 2-4 and just gives you a download link to episode 2 (with the others presumably following when they've been released).
 
Holy Roman Empress
Queen of *all* Albion
Précieuse and salonnière! :D
"In cases of doubt about language, it is ordinarily best to consult women."-Vaugelas
Space! :D Extraterrestrium! :D Espace! :D

Offline sebarnolds

  • Wizard's Slave
  • *
  • Posts: 11
Re: Season Upgrade ?
« Reply #2 on: February 07, 2013, 03:53:11 AM »
Ok, thanks.

Some other questions:
- I guess this is DRM-free. Is it ?
- Is it a permanent download link or does is expire sometimes (Digital River anyone ?) ?
- I got the first episode through IndieGameStand (I was planning to buy it anyway, so I took the opportunity offered) with the soundtrack and the comics. Is the soundtrack the same as the one sold on this website or is it only the soundtrack of the first episode while the one on your website includes the soundtrack of all episodes ?

Thanks,
Seb

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6561
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season Upgrade ?
« Reply #3 on: February 07, 2013, 07:18:04 AM »
Hi seb, and welcome to the forums!

- Yes the game is DRM free :)

- The link you are emailed with download info should be a permanent link for you.

- Same soundtrack, yes. Eventually we'll release a Volume 2, but that'll be after we've got all the music for the game in, so it will cover Episodes 2-4.

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline sebarnolds

  • Wizard's Slave
  • *
  • Posts: 11
Re: Season Upgrade ?
« Reply #4 on: February 08, 2013, 05:27:07 AM »
Crap, why do you have all these good answers ? Now I'll have to buy the upgrade !!!

All right, I'll finish a few of my backlog games (including the first episode) and then I'll come back to buy it.

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6561
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season Upgrade ?
« Reply #5 on: February 08, 2013, 06:03:27 AM »
LOL, we'll look forward to your return, sir! Though feel free to hang around in the meantime, of course, we're a fun group if I do say so myself. :)

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline eickler

  • Wizard's Slave
  • *
  • Posts: 2
  • Silver Lining Forever!
Re: Season Upgrade ?
« Reply #6 on: February 24, 2013, 05:07:51 AM »
Hi there,

I bought the season upgrade for Mac, but there's no download link for Episode 2 in the mail. My account lists the upgrade as "Paid" and "Unfulfilled". Did some mail get stuck? Or how does it go?

Cheers,
André

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6561
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season Upgrade ?
« Reply #7 on: February 24, 2013, 08:29:10 AM »
Hi eickler,

We are looking into this issue with shopify so we can rectify it soon. In the meantime, if you contact support@postudios.com with your order number, we can send you a download link to use for now.

Thank you!

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline eickler

  • Wizard's Slave
  • *
  • Posts: 2
  • Silver Lining Forever!
Re: Season Upgrade ?
« Reply #8 on: February 24, 2013, 01:00:42 PM »
Thanks Katie! Yay for answering forum posts at half past eight on a Sunday morning.

Cheers,
André

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6561
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season Upgrade ?
« Reply #9 on: February 25, 2013, 09:12:25 AM »
I can't believe I've come full circle on waking up that early on a Saturday...and not even for the cartoons!

Glad we could help you out!

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline sebarnolds

  • Wizard's Slave
  • *
  • Posts: 11
Re: Season Upgrade ?
« Reply #10 on: March 11, 2013, 02:54:49 AM »
Well. I had to buy the upgrade. I installed episode 1 last week and did not start it yet (was waiting to complete Syndicate, The Blackwell Legacy and Splinter Cell: Conviction but there is still one to go). And now, what did I find in my e-mails ? A discount code for the season upgrade ? Well, I bought it.

Thanks !

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6561
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season Upgrade ?
« Reply #11 on: March 11, 2013, 09:33:45 AM »
Thank YOU! And enjoy! :)

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline shelohamilto

  • Wizard's Slave
  • *
  • Posts: 1
  • Silver Lining Forever!
Re: Season Upgrade ?
« Reply #12 on: May 17, 2013, 03:21:04 AM »
Planning to buy season upgrade for mac as well and hope it will work just well. Thanks for the ideas guys!
I'm looking for a user friendly hospitality point of sale australia.

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6561
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season Upgrade ?
« Reply #13 on: May 17, 2013, 06:55:01 AM »
Awesome--thank you and enjoy! :D

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline tarbarme1

  • Wizard's Slave
  • *
  • Posts: 1
  • Silver Lining Forever!
Re: Season Upgrade ?
« Reply #14 on: August 22, 2013, 07:08:06 PM »
I got the reed upgrade back in May but lost the link for it. When I sign in it shows that I got it but takes me to the get it/ pay for it page. I sent an email to support with my order number. I wonder if I'm doing something wrong.

Offline stika

  • Magical Genie
  • *******
  • Posts: 1830
  • Gender: Male
Re: Season Upgrade ?
« Reply #15 on: August 22, 2013, 07:10:56 PM »
Tarbame1. Welcome to the forums, I'll pass on your message to the team.

I hope you we get to see you more often, sans the technical issues of course :P

Offline Hulk

  • Wizard's Slave
  • *
  • Posts: 3
Re: Season Upgrade ?
« Reply #16 on: October 30, 2013, 03:08:47 PM »
Hello somehow the 3-4 upgrade shows still the price without the discount if i add it to the cart.
Oh and do we get steam keys with it ?

Thanks in advance Bernd ;)
« Last Edit: October 30, 2013, 03:11:11 PM by Hulk »

Offline stika

  • Magical Genie
  • *******
  • Posts: 1830
  • Gender: Male
Re: Season Upgrade ?
« Reply #17 on: October 30, 2013, 03:37:07 PM »
Hi there Bernd, the episode 3-4 season upgrade is not currently under any discount.

As for the steam keys, if you purchase Cognition through the Phoenix Online Store please forward your receipt to support@postudios.com and we'll provide you with one.

Offline Hulk

  • Wizard's Slave
  • *
  • Posts: 3
Re: Season Upgrade ?
« Reply #18 on: October 30, 2013, 04:10:10 PM »
Oh okay the halloween discount page just showed different anyway thx ;)
 

anything