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Getting a 404 on the order page on the store.

Started by Sslaxx, September 26, 2013, 12:07:29 PM

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Sslaxx

On the store, from the page with the things I've brought from the Phoenix Online Store, the link to "Cognition - Season Pass - Episode 1-4 - PC Version" 404s.
Stuart "Sslaxx" Moore.

Oldbushie

#1
Which link exactly are you trying? Both Shopify and SendOwl are third party websites, though the store.postudios.com website (which is hosted by Shopify) seems to be fine. Are you saying that the SendOwl link you got in an email goes nowhere? You might want to try again in an hour. If it's the store itself and you weren't able to check out, just try again soon.
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Sslaxx

I'm talking about the "Order <number>" page on the Phoenix store itself (the one which you get access to from "My Account").
Stuart "Sslaxx" Moore.

snabbott

Sure enough...
http://store.postudios.com/account
Click the order link. The Cognition season pass link is http://store.postudios.com/products/cognition-s1-season-pass which gives a 404.

Thanks for pointing that out, Stuart. :)

Steve Abbott | Beta Tester | The Silver Lining

Oldbushie

OH! Yeah, the old product got revamped into a different product, but your original order is still in the system with the old download link still valid. Apologies for the confusion. If you need us to trigger a resend for the download link we can do that.
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Sslaxx

Quote from: Oldbushie on September 26, 2013, 12:25:16 PM
OH! Yeah, the old product got obsoleted, but your order is still in the system. Apologies for the confusion. If you need us to trigger a resend for the download link we can do that.
Please do, thanks! You might have done anyway, but I might have lost it when my previous PC blew up.
Stuart "Sslaxx" Moore.

Oldbushie

.......... <3 Oldbushie <3 ..........
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Aerobush of the Jarada Knights
TSL Programmer
and...
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Sslaxx

Stuart "Sslaxx" Moore.

snabbott


Steve Abbott | Beta Tester | The Silver Lining