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Gabriel Knight 20th Aniversary bug - cutscenes won't load

Started by bigdgoriders, October 15, 2014, 06:39:39 AM

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bigdgoriders

There's no Gabriel Knight section under tech support so I figured I'd just post this issue here and the mods can move the thread when such a section exists.

I'm playing the new Gabriel Knight and so far none of the cut scenes will load.  I just get a black screen with the flashing dagger icon indicating something's loading, but nothing ever loads.  I'm forced to click to get the 'skip cut scene' option.

bigdgoriders

Same thing with the scene where we meet Malia Gedde.  No cut scenes will load.

Oldbushie

I'm sorry to hear you're having issues. Can you send us a dxdiag file and the output_log.txt file in the game's Data folder? You can attach those files to this thread.
.......... <3 Oldbushie <3 ..........
Forum Emoticon God
Master of Time and Space
Aerobush of the Jarada Knights
TSL Programmer
and...
The TSL Candyman




Hero Of The Queene!


bigdgoriders

Here's the dxdiag; the output file is too big to attach.  Is there an email address I can send it to?

Oldbushie

.......... <3 Oldbushie <3 ..........
Forum Emoticon God
Master of Time and Space
Aerobush of the Jarada Knights
TSL Programmer
and...
The TSL Candyman




Hero Of The Queene!


bigdgoriders



bigdgoriders

That did the trick!  Thank you for the rapid response.

manvscode

I'm also experiencing this bug.  It's really disconcerting to think that I may not be playing the game as it was intended with the cut-scenes.  I loved the original GK1 and noticing these things leave me feeling really disappointed with the remake.  :(

wilco64256

Quote from: manvscode on October 17, 2014, 10:08:09 AM
I'm also experiencing this bug.  It's really disconcerting to think that I may not be playing the game as it was intended with the cut-scenes.  I loved the original GK1 and noticing these things leave me feeling really disappointed with the remake.  :(

Try the link I provided just a couple of posts up.
Weldon Hathaway

JoanieBlon

So glad I found this forum! Used the link provided and the cut scenes glitch was immediately solved! Thanks!  ;D

cuernicabra

Hi,  someone has the file to download ? The file in the link is crash!!!

Thanks

wayens