Author Topic: Season 1 and Season 2 additional languages like promised?  (Read 4347 times)

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Season 1 and Season 2 additional languages like promised?
« on: March 16, 2016, 01:55:24 PM »
Hello,

After several requests to support additional languages in the CE of Season 1 The Game Kitchen has answered in their forums that they try to add additional subtitles to the Season 1 CE when Season 2 will be released.

https://thelastdoor.com/forums/viewtopic.php?f=4&t=3425&p=8362#p8362

Since it just has been announced that Season 2 will be released in march I was wondering if it is planned to keep that promise and if Season 2 will also have additional language support. To tell the truth I was quite disappointed with this in Season 1 after being able to play the game online (for free) with additional language support I bought the Season 1 CE on GOG just to find out that the custom made subs won't work here and that the CE only supported English and Spanish. I really won't buy Season 2 if again the deal to buy the CE would be worse than playing it online with additional language support. So I would be very interested what future localization plans you have as well for Season 1 CE and Season 2 CE. I have also asked the devs in case you don't have the answer to my question. The Last Door is a good game and it would be a shame to reduce it to English subtitles only preventing many people to play it.

Offline wayens

  • Global Moderator
  • Silly Adventurer
  • *****
  • Posts: 85
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #1 on: March 29, 2016, 03:19:24 PM »
Hi, MarkoH01,

We do indeed intend to bring out additional subtitle options for you.
Spanish should already be in Season 2.
Italian, German, and French were late due to some technical issues.  We have the text now and are integrating and testing them now.  We gauge they should be ready within a month from now.
Season 1 is also forthcoming.  I myself don't have an ETA on this one though, but I know it's being worked on.

What language were you interested in playing in?

Thanks for caring enough to contact us!

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #2 on: May 17, 2016, 02:31:54 AM »
Hi, MarkoH01,

We do indeed intend to bring out additional subtitle options for you.
Spanish should already be in Season 2.
Italian, German, and French were late due to some technical issues.  We have the text now and are integrating and testing them now.  We gauge they should be ready within a month from now.
Season 1 is also forthcoming.  I myself don't have an ETA on this one though, but I know it's being worked on.

What language were you interested in playing in?

Thanks for caring enough to contact us!

Hi Wayens,
sorry for replying so late - I was not made aware that somebody answered my question and I simply forgot to check it myself. I am hoping for German subtitles for both Seasons. I could read that those are already in the beta release of the game on steam. Unfortunately I have bought both seasons on GOG and I am really hoping to see those there soon too.

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #3 on: July 06, 2016, 12:13:10 PM »
Hi, MarkoH01,

We do indeed intend to bring out additional subtitle options for you.
Spanish should already be in Season 2.
Italian, German, and French were late due to some technical issues.  We have the text now and are integrating and testing them now.  We gauge they should be ready within a month from now.
Season 1 is also forthcoming.  I myself don't have an ETA on this one though, but I know it's being worked on.

What language were you interested in playing in?

Thanks for caring enough to contact us!

Hi again, still waiting for those additional languages (especially German) to arrive for both seasons on GOG. Nobody is answering questions in the steam forums anymore so I will try it here again. The reason I even bought season 2 was that I was promised that both seasons will get multi-language.

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6552
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season 1 and Season 2 additional languages like promised?
« Reply #4 on: July 08, 2016, 07:32:43 AM »
The translations are still being tested and fixed at this time.

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #5 on: July 14, 2016, 01:35:25 PM »
The translations are still being tested and fixed at this time.

Thank you Katie for your reply. I guess I'll have to wait a bit longer then. But good to hear that this feature still will be included.

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #6 on: November 18, 2016, 08:20:00 AM »
The translations are still being tested and fixed at this time.

Any news about this? The game has not been updated on GOG :(

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6552
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season 1 and Season 2 additional languages like promised?
« Reply #7 on: November 20, 2016, 05:57:48 PM »
They're still in QA currently and getting some bugs fixed for both the PC and mobile versions. We do hope to have these out soon! Thank you for your patience. :)

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #8 on: January 12, 2017, 09:59:58 AM »
They're still in QA currently and getting some bugs fixed for both the PC and mobile versions. We do hope to have these out soon! Thank you for your patience. :)

Hi Katie,
it's been a while since I last asked. Do you have any news or maybe even an estimated ETA?

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #9 on: February 01, 2017, 02:58:28 PM »
They're still in QA currently and getting some bugs fixed for both the PC and mobile versions. We do hope to have these out soon! Thank you for your patience. :)

So mobile version is out. Does that mean that the language updates (for both seasons) will finally be out as well?

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #10 on: February 03, 2017, 12:01:18 PM »
They're still in QA currently and getting some bugs fixed for both the PC and mobile versions. We do hope to have these out soon! Thank you for your patience. :)

So mobile version is out. Does that mean that the language updates (for both seasons) will finally be out as well?

Still nothing? I only bought the game because of the promise that both seasons would be getting additional German text. I don't want to sound impatient but this was about a xear or so ago ... I was angry when I bought the season 1 CE because of the missing German text but was ready to forgive after I got promised by the devs that this will change ....

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6552
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season 1 and Season 2 additional languages like promised?
« Reply #11 on: February 06, 2017, 08:34:54 PM »
Hi Mark,

Sorry for the delay in responding. They're still bug fixing, some OS updates introduced new issues that needed to be addressed. Again, these should be completed and ready to release soon!

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #12 on: April 06, 2017, 12:49:27 PM »
Hi Mark,

Sorry for the delay in responding. They're still bug fixing, some OS updates introduced new issues that needed to be addressed. Again, these should be completed and ready to release soon!

Two months later - same question. Will this ever be officially released? I mean not only on Steam. Waiting for a year now (bought this march 2016 because I was told season 1 and 2 will get German subs) . I know that game development takes time but I guess now would be the time to finally give us an official release date.

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #13 on: May 04, 2017, 09:24:45 AM »
And another month passed by - this time even without a reply but as every month without any update. I know that software development takes time but I tell you again: I bought season 2 (after the disappointment the missing language support was in season 1) because I was promised that language support will be added to season 1 and season 2 shortly. This was over a year ago - still not a sign of additional language support. Meanwhile I am beginning to think that the language update will arrive after the release of TSL alsthough I actually paid money for this game. I have some very good experiences with support here in this forum but this update and the communication regarding the eta is definitely extremely lacking.

Offline KatieHal

  • Designer, Public Relations Director
  • Administrator
  • Phoenix Groupie
  • *****
  • Posts: 6552
  • Gender: Female
  • Snark Advocate
    • Phoenix Online Studios
Re: Season 1 and Season 2 additional languages like promised?
« Reply #14 on: May 23, 2017, 10:33:45 AM »
Hello Mark, and anyone else reading this thread:

First, the good news: a big update has  landed today with translations for French, German, and Italian for both seasons on all platforms. :)

Second: I have been quiet because there was nothing new to say. This update has been getting worked on for quite some time, and while we hoped to have it out sooner, things conspired to not make that possible.

Please, do not necessarily take a dev's (or publisher's) silence as a sign that they don't care, aren't reading, or aren't working on something, especially when they've said it's being worked on already. Usually, that just means they have nothing new to say and cannot give you a date. And saying that over and over again gets old for both parties.

As a further note, TSL and TLD do not have the same development teams. Their progress is unrelated to one another, and the priorities what we are testing and rolling out shifts as things change, as they should. TLD was MUCH closer to launching this update than TSL is to launching.

As promised, the update is here, and Polish is going to be added to both seasons and all platforms soon as well. Thanks for your patience.
« Last Edit: May 23, 2017, 10:35:48 AM by KatieHal »

Katie Hallahan
~Designer, PR Director~

"Change is the constant, the signal for rebirth, the egg of the phoenix." Christina Baldwin

I have a blog!

Offline MarkoH01

  • Silly Adventurer
  • **
  • Posts: 56
  • Silver Lining Forever!
Re: Season 1 and Season 2 additional languages like promised?
« Reply #15 on: May 23, 2017, 11:15:01 AM »
Hello Mark, and anyone else reading this thread:

First, the good news: a big update has  landed today with translations for French, German, and Italian for both seasons on all platforms. :)

Second: I have been quiet because there was nothing new to say. This update has been getting worked on for quite some time, and while we hoped to have it out sooner, things conspired to not make that possible.

Please, do not necessarily take a dev's (or publisher's) silence as a sign that they don't care, aren't reading, or aren't working on something, especially when they've said it's being worked on already. Usually, that just means they have nothing new to say and cannot give you a date. And saying that over and over again gets old for both parties.

As a further note, TSL and TLD do not have the same development teams. Their progress is unrelated to one another, and the priorities what we are testing and rolling out shifts as things change, as they should. TLD was MUCH closer to launching this update than TSL is to launching.

As promised, the update is here, and Polish is going to be added to both seasons and all platforms soon as well. Thanks for your patience.

Thank you so much Katie and yes, I know that sometimes there is nothing to say so devs stay silent. However it is hard to know for the customer if the request has been forgotten or if there simply are no news about the work. I totally understand your point of view but maybe you also understand my point of view. So a quick "sorry folks nothing new but we are still working on it" sometimes could help to break this akward silence. Just a suggestion.

But thank you again. Another issue successfully solved py POS. It took a long time but in the end you kept your word. That is all that I'll remember so looking forward to new games (and of course Silver Lining Ep5 but who isn't?  ;)).
« Last Edit: May 23, 2017, 11:35:55 AM by MarkoH01 »