Thanks Copycat! I am amazed I finally broke through and got Microsoft to respond to my e-mails. They are a tough company to get a hold of in my opinion. This was after numerous letters and articles to them to show that I care and existed. I sent them research that I did on spyware, malware and adware and a week later they put some of the information on their website. I am not interested in any credit for this; My goal was to let users know how serious a problem it was and I was happy that I was able to make Microsoft more aware of the problem so they could put up a website for everyone. The Microsoft website also has links to Adaware and Spybot -- Search and Destroy which are two free utilities and they work really well. Be a little more careful with Spybot because it requires a higher level of expertise to use. The following information is provided as is and shows no endorsement of these products by Microsoft or any other company. It is in fact, just my opinion and I take no responsibility if in fact using one of these programs makes a bad situation worse which is highly unlikely. Have a great day, everyone!