POStudios Forum

Phoenix Online Studios => Cognition => General => Topic started by: wilco64256 on October 22, 2012, 02:13:17 PM

Title: Where are people buying Cognition?
Post by: wilco64256 on October 22, 2012, 02:13:17 PM
I'm just curious what site people are pre-ordering or buying the game from.
Title: Re: Where are people buying Cognition?
Post by: Haids1987 on October 23, 2012, 08:56:20 AM
I'm a GameStop girl myself. Been a happy pre-orderer since the Sims 2 Celebration Stuff. They know me there. :yes:
Title: Re: Where are people buying Cognition?
Post by: Rosella on October 23, 2012, 08:41:55 PM
Unfortunately, I checked in the system at work and it doesn't look like you can preorder it in-store. At least, I looked in PC digital download stuff and it wasn't there. Should I be looking at physical PC games?

Also, where's the Kickstarter option? XD
Title: Re: Where are people buying Cognition?
Post by: KatieHal on October 23, 2012, 09:03:46 PM
There's no physical copy for sale anywhere at this time. At some point we'll probably do a special edition version, but most likely that will be sold online as well, is my guess.

And if you backed the Kickstarter at $20 or above, you've already got your copy pre-ordered. :) We'll be sending out instructions on how to get your copy of the game next week on release day.
Title: Re: Where are people buying Cognition?
Post by: galbyman on October 24, 2012, 05:45:20 AM
Sweet!  I am excited to get my physical copy in!
Title: Re: Where are people buying Cognition?
Post by: Haids1987 on October 25, 2012, 12:39:36 PM
And if you backed the Kickstarter at $20 or above, you've already got your copy pre-ordered. :) We'll be sending out instructions on how to get your copy of the game next week on release day.
:highfive:
Title: Re: Where are people buying Cognition?
Post by: MrsTuffPaws on October 26, 2012, 09:52:08 PM
I tried to pre-order from Game Stop, twice, and each time it got rejected.  Any ideas? 

Game Stop just says "Unfortunately our system was unable to process your order. This has resulted in the order's cancellation. blah blah blah"
Title: Re: Where are people buying Cognition?
Post by: Rick_Florez on October 26, 2012, 10:50:36 PM
If you are from Europe you need to go through GamersGate.  They are the ones responsible for distribution in that part of the world.
Title: Re: Where are people buying Cognition?
Post by: MrsTuffPaws on October 27, 2012, 12:18:43 AM
I'm not in Europe, I'm in California. I guess I'll try again, and see what happens.
Title: Re: Where are people buying Cognition?
Post by: writerlove on October 27, 2012, 08:06:04 PM
I can't order it right now unfortunately :P I'm broke!
Title: Re: Where are people buying Cognition?
Post by: mgiuca on October 29, 2012, 08:07:03 AM
Hmm I just went to pre-order and I'm not too happy with the choices. GameStop requires me to use a custom download client, GamersGate seems to require online activation to install, and Rain.DG is charging $5 to let me download it more than once.

None of these are very satisfactory. I don't trust the custom download client (though it might be the best option), I can't trust the install activation (what if the store disappears?) and a game that can only be downloaded once is too scary (what if the download stops or becomes corrupted?) Which option are people preferring? If these are the options, I may just wait for Steam. Yes, I know, that has a custom download client and DRM too, but at least it's a well-known service.

Which of the available choices actually have DRM? A DRM-free download that lets me redownload the game multiple times would be preferable.
Title: Re: Where are people buying Cognition?
Post by: Rosella on October 29, 2012, 09:57:36 AM
If GamersGate only requires activation to install, not to run, that shouldn't be too bad, though I see your reservations.

Impulse (I assume that's what you're talking about with GameStop's download client) is clunky and somewhat annoying, but otherwise pretty reliable. My main reservation there is that I believe it requires being open before you can run any games downloaded through it. I just don't use Impulse enough to want to give it my computer resources all of the time and it takes forever to load. :-\
Title: Re: Where are people buying Cognition?
Post by: snabbott on October 29, 2012, 10:25:02 AM
Rain.DG is charging $5 to let me download it more than once.
Where are you seeing this? That just seems wrong.

Edit: Oh - here (https://cx.digitalriver.com/store/reverb/en_US/DisplayPage/id.ExtendedDownloadServiceInformationPage). This still seems wrong.

Edit2: Apparently, this is a cloud backup thing. I guess the question is whether you are able to make your own backup copy (e.g. burn to a disk). Without some kind of backup, I can't see purchasing software digitally.
Title: Re: Where are people buying Cognition?
Post by: KatieHal on October 29, 2012, 12:31:21 PM
We've looked into that $5 fee, mgiuca, and it's not for additional downloads. As snabbott said, it's associated with backups and an extended download period, not actual additional downloads of the game itself.
Title: Re: Where are people buying Cognition?
Post by: wilco64256 on October 29, 2012, 01:50:51 PM
A couple of comments to clear up some stuff here:

1. The activation that happens with the Gamersgate version of the game (and is the same for Rain DG) is a one-time online activation that happens the first time you run the game. After that the entire internet could curl up and die and you'd still be able to run the game no problem.

2. Gamestop requires that the game go through their Impulse system for download and activation, but once you have it you don't need to run the game through that app, you can just run it from the desktop shortcut no problem.
Title: Re: Where are people buying Cognition?
Post by: mgiuca on October 29, 2012, 04:13:07 PM
Thanks for the replies everybody. Even though it seems to be only installation-time activation, I'm still reluctant to use such a service. I tend to wipe my PC fairly regularly (about 12-monthly) so install-time DRM is still a problem for me if the internet curls up and dies (read: the DRM provider shuts down or de-activates my account for whatever reason).

Does anybody know, with this Rain.DG seller, do they at least let you download it, say 5 times, or unlimited times within a 1-week period? I'm happy to keep my own backups. I just don't want to discover that my single download of a game I paid for was corrupted or disconnected, so I can't use the game.

Sorry to be such a pain of a customer. I really like the look of this game and I want it to be part of my digital library for years to come, which is why I am so careful about DRM.
Title: Re: Where are people buying Cognition?
Post by: snabbott on October 29, 2012, 05:10:01 PM
I don't know if it's official, but elsewhere on the site, I found a mention of a 60-day limit if you don't buy the extended download service. It might be worth contacting their customer support for clarification.
Title: Re: Where are people buying Cognition?
Post by: mgiuca on October 30, 2012, 05:07:44 AM
Okay, they all seem like much of a muchness, but I decided to go with GameStop as it allows re-downloading, and seems to be the most reputable. I'm looking forward to Cognition after watching Toegoff's playthrough of the demo.
Title: Re: Where are people buying Cognition?
Post by: Argentum on October 30, 2012, 09:09:57 AM
The Gamersgate site indicates that the game has Securom DRM. I didn't notice any mention of it on the Gamestop or Rain.dg sites. Is anyone aware of whether there's DRM (Securom or otherwise) on the Rain.dg downloads? I'm not really a fan of DRM, to be honest, since I'd really like to have the game be playable in the future, in the event activation servers go down, though I guess I could be convinced to put up with it if I must.
Title: Re: Where are people buying Cognition?
Post by: Cez on October 30, 2012, 09:21:46 AM
Rain and Gamersgate are both protected, yes.

Gamestop uses their own system.

As for the server not working in the future, even if that were to happen, codes can be provided to bypass it manually.

Hope that helps!
Title: Re: Where are people buying Cognition?
Post by: wirebrain on October 30, 2012, 10:28:30 AM
Rain and Gamersgate are both protected, yes.

Gamestop uses their own system.

As for the server not working in the future, even if that were to happen, codes can be provided to bypass it manually.

Hope that helps!


A little too late for my tastes. This morning I went to check on how to get my pre-order off RainDG, and it's been giving me a hard time every step of the way. I still can't download my Episode 1 purchase. Now I find out that this game uses Securom DRM? This should have been disclosed at the store site when I purchased it.

I have a hard stance on consumer punishment devices such as that. I've been a big supporter of your team since the beginning and wanted to contribute when I could to your first commercial product. Yes, I understand opening day issues and hopefully I can get a link to the dang install file. I'd like to play Cognition soon, but I guess I'll have to wait a few days longer.

Next time, please make sure if you're this worried about the game getting out that you tell us so we can make a better informed purchase. Honesty is really the best policy, because right now I feel like I got scammed.
Title: Re: Where are people buying Cognition?
Post by: Cez on October 30, 2012, 10:30:47 AM
Rain and Gamersgate are both protected, yes.

Gamestop uses their own system.

As for the server not working in the future, even if that were to happen, codes can be provided to bypass it manually.

Hope that helps!


A little too late for my tastes. This morning I went to check on how to get my pre-order off RainDG, and it's been giving me a hard time every step of the way. I still can't download my Episode 1 purchase. Now I find out that this game uses Securom DRM? This should have been disclosed at the store site when I purchased it.

I have a hard stance on consumer punishment devices such as that. I've been a big supporter of your team since the beginning and wanted to contribute when I could to your first commercial product. Yes, I understand opening day issues and hopefully I can get a link to the dang install file. I'd like to play Cognition soon, but I guess I'll have to wait a few days longer.

Next time, please make sure if you're this worried about the game getting out that you tell us so we can make a better informed purchase. Honesty is really the best policy, because right now I feel like I got scammed.

What problem are you having on Rain? Are you not being able to download the file?
Title: Re: Where are people buying Cognition?
Post by: wirebrain on October 30, 2012, 10:37:21 AM

What problem are you having on Rain? Are you not being able to download the file?

I cannot download the file at all. The site is a mess and when I go to the suggested www.findmyorder.com site, and finally managed to get the thing to work, it only displayed the pre-order zip file. I've received no information or instructions on where to collect episode one.
Title: Re: Where are people buying Cognition?
Post by: Cez on October 30, 2012, 10:41:01 AM
PC or MAC version?
Title: Re: Where are people buying Cognition?
Post by: wirebrain on October 30, 2012, 10:43:11 AM
PC.
Title: Re: Where are people buying Cognition?
Post by: Cez on October 30, 2012, 11:11:24 AM
Wirebrain, can you please email us at support@postudios.com with your details so that we can the game in your hands.

Let us know your name and authorization info you got from Rain.

Thanks!
Title: Re: Where are people buying Cognition?
Post by: Glen Elg on October 31, 2012, 11:29:27 AM
DRM is a dealbreaker for me. There's an option at Gamergate for the developer/publisher to sell the game DRM-free that Phoenix obviously chose not to use. Any chance you will reconsider or try to convince the publisher (if there is one) to reconsider? Otherwise me no buy.
Title: Re: Where are people buying Cognition?
Post by: Rick_Florez on October 31, 2012, 12:38:39 PM
I've noticed that the topic of DRM has come up a few times and its definitely an important question that is worth discussing.  Copy protection has been standard in the game industry since the late 80s so my question to you is what aspects of modern day DRM do you feel is problematic.

I too cringe at the sound of DRM and the decision of whether to use some form of it was something that the directors at Phoenix Online wrestled with for a while.   The reality is the game was not going to ship without some form of basic copy protection.  We had to find the fine line that would allow us to protect our product but also not be limiting for the user.

The DRM included with Cognition is simply an online key activation the first time you play the game.  Once activated you no longer need to be connected to the internet to run the game.  We also allow for the same key to be active on a few computers at the same time in case you want to install it on both your desktop and laptop.  The key is also transferable if you chose to upgrade your machine.

So I invite you to leave your opinions to help us determine if copy protection on future products will be handled differently.

Title: Re: Where are people buying Cognition?
Post by: snabbott on October 31, 2012, 12:58:04 PM
I've never really understood this. I suspect that SecuRom in particular makes people nervous because of the bad old days when it installed a rootkit on your machine. That was a long time ago, though. The DRM on Cognition is really minimal.
Title: Re: Where are people buying Cognition?
Post by: eriqchang on October 31, 2012, 04:32:37 PM
Just bought my copy off Rain - Cesar mentioned this was the best option royalty-wise. :)))

So excited to sit down and play!
Title: Re: Where are people buying Cognition?
Post by: spinz on October 31, 2012, 04:56:36 PM
I've noticed that the topic of DRM has come up a few times and its definitely an important question that is worth discussing.  Copy protection has been standard in the game industry since the late 80s so my question to you is what aspects of modern day DRM do you feel is problematic.

I too cringe at the sound of DRM and the decision of whether to use some form of it was something that the directors at Phoenix Online wrestled with for a while.   The reality is the game was not going to ship without some form of basic copy protection.  We had to find the fine line that would allow us to protect our product but also not be limiting for the user.

The DRM included with Cognition is simply an online key activation the first time you play the game.  Once activated you no longer need to be connected to the internet to run the game.  We also allow for the same key to be active on a few computers at the same time in case you want to install it on both your desktop and laptop.  The key is also transferable if you chose to upgrade your machine.

So I invite you to leave your opinions to help us determine if copy protection on future products will be handled differently.



Securom in particular has been shown to cause performance reduction. Witcher 2 used to use securom (and the rain and gamersgate versions of cognition do have securom):
http://www.1up.com/news/framerate-issues-prompt-witcher-2-drm-removal
Title: Re: Where are people buying Cognition?
Post by: Glen Elg on November 01, 2012, 03:14:52 AM

So I invite you to leave your opinions to help us determine if copy protection on future products will be handled differently.



For me and many others the lack of ownership control is the key issue with these types of DRM. Im not concerned about what SecuRom or other types of protection do to my computer. I think those issues are exaggerated.

I relatively often buy games only to play them months, sometimes years later. When Ive played them I like the idea of being able to uninstall them, keep them on a hard drive or DVD and maybe replay them later, be it one, two or maybe fifteen years from now. Just like I have with the Gabriel Knights and other great oldies. What will happen when I do? Will it be possible to activate the game over the internet in fifteen or even two years? Will the SecuRom protection itself be a problem with the OS that I use then? I dont know, and that uncertainty is my problem with these activation based DRM.

I really think you should reconsider this. As a small developer with a relatively small base of potential customers Id say goodwill is more important than a few missed sales because of piracy. If there even are missed sales. As you know, illegal downloads with cracked exe:s will soon be around anyway.

Just look at the success of gog.com. Now even relatively large developers publish their new games there, often in combination with selling the game DRM-free at Gamersgate. Especially gog.com use DRM-free as a main selling point and it works. Gamersgate has the option to filter out games with DRM when browsing their games. I constantly use it.

My 2 cents. Thanks for inviting the discussion and good luck with the game and the rest of the series.
Title: Re: Where are people buying Cognition?
Post by: Argentum on November 01, 2012, 10:53:16 AM
I agree with Glen. My concern regarding DRM doesn't have anything to do with computer performance, it's mostly about concern over the future if I decide to replay a game.

One major gripe I have with a game that I have with DRM (Batman: Arkham City, specifically) is that it has a limited number of installs that come with the game (it came with my graphics card, so I'm not too upset over it, but I never would have purchased the game myself). I only discovered this after installation, so now I feel obligated to keep it on my hard drive for as long as I can, since I have a habit of replaying/re-experiencing games I enjoy.

I know it's been mentioned that Cognition only has a key activation, with a possibility of offline override, but in the event I lose track of Phoenix Online or am unable to contact them for some reason if/when activation servers are gone, Cognition will either become a hard drive burden for the remainder of the life of my HD or I'll just be unable to re-experience the game, period.

I definitely understand the desire to protect your work from lost sales, so thanks for being willing to discuss this topic.

(Reading back on my response, Glen phrases his post more clearly than I did.)
Title: Re: Where are people buying Cognition?
Post by: Blackthorne on November 01, 2012, 04:14:40 PM
I bought mine at Rain dg.  Had no problems downloading the file; I also had no problems putting it on an external hard-drive, a USB memory stick and a blank DVD-ROM for my files.  Why?  Because I'm not a total idiot and I know how to keep my own archive.  I also created a text file with my key in it, and put it on each said medium.  I was difficult, I know - but after exactly 24 seconds of time and effort, I had assured that the small amount of money I paid for such a game would not go to waste - unlike the $100+ I spend a week on food does.


Bt
Title: Re: Where are people buying Cognition?
Post by: eriqchang on November 01, 2012, 04:44:40 PM
I bought mine at Rain dg.  Had no problems downloading the file; I also had no problems putting it on an external hard-drive, a USB memory stick and a blank DVD-ROM for my files.  Why?  Because I'm not a total idiot and I know how to keep my own archive.  I also created a text file with my key in it, and put it on each said medium.  I was difficult, I know - but after exactly 24 seconds of time and effort, I had assured that the small amount of money I paid for such a game would not go to waste - unlike the $100+ I spend a week on food does.


Bt


LOL!!!  :suffer: Given Phoenix Online's customer service track record and attention to detail, I'm sure they will happily help anyone looking for a reactivation or needing reinstallation help. I am all for the Blizzard Diablo III activation/purchase and redownload from your account business model. I think it's great. If you want to purchase a boxed Collector's Edition with all the extras, that's always a great option additionally.

Title: Re: Where are people buying Cognition?
Post by: Glen Elg on November 02, 2012, 04:20:20 AM
I bought mine at Rain dg.  Had no problems downloading the file; I also had no problems putting it on an external hard-drive, a USB memory stick and a blank DVD-ROM for my files.  Why?  Because I'm not a total idiot and I know how to keep my own archive.  I also created a text file with my key in it, and put it on each said medium.  I was difficult, I know - but after exactly 24 seconds of time and effort, I had assured that the small amount of money I paid for such a game would not go to waste - unlike the $100+ I spend a week on food does.


Bt

Well, you will certainly look like a total idiot the day you install the game from your hard drive or DVD, open your little text file, put the activation code it in the right field and suddenly notice the activation server is gone. It would have been better if you had learned to read and understand basic texts before learning to archive files on your PC.

On a more creative note; I think I could tolerate activation type DRM if the seller made a promise to release a DRM-free install or game executable after a certain time. Maybe something to consider?
Title: Re: Where are people buying Cognition?
Post by: spinz on November 02, 2012, 12:12:43 PM
^well, in the event of the activation server going under, any self respecting company would release a patch to remove it, but not until that time.
I dont have any problem with simple one-time online activation drm. Its usually light weight and doesnt cause any conflicts. I also dont have a problem with the steamworks drm, because again its light weight, and theres an option to play offline.
What i do have a problem with is drm that makes my computer work harder, and reduces framerate. And securom is one of those drms. Even in cases where the framerate loss isnt noticable, it bugs the hell out of me that its putting more strain than needed on my hardware.
Title: Re: Where are people buying Cognition?
Post by: wilco64256 on November 02, 2012, 12:14:06 PM
We're running a number of tests to determine whether our Securom implementation has any effect on framerate.
Title: Re: Where are people buying Cognition?
Post by: Blackthorne on November 02, 2012, 03:38:24 PM
I bought mine at Rain dg.  Had no problems downloading the file; I also had no problems putting it on an external hard-drive, a USB memory stick and a blank DVD-ROM for my files.  Why?  Because I'm not a total idiot and I know how to keep my own archive.  I also created a text file with my key in it, and put it on each said medium.  I was difficult, I know - but after exactly 24 seconds of time and effort, I had assured that the small amount of money I paid for such a game would not go to waste - unlike the $100+ I spend a week on food does.


Bt

Well, you will certainly look like a total idiot the day you install the game from your hard drive or DVD, open your little text file, put the activation code it in the right field and suddenly notice the activation server is gone. It would have been better if you had learned to read and understand basic texts before learning to archive files on your PC.

On a more creative note; I think I could tolerate activation type DRM if the seller made a promise to release a DRM-free install or game executable after a certain time. Maybe something to consider?


Well, I won't look like a complete idiot, because with my leet hacker skills, I can crack the DRM easier than I can open a bag of chips.  I'll have my game, and chips all over my floor.  Ha ha!

Bt
Title: Re: Where are people buying Cognition?
Post by: wilco64256 on November 02, 2012, 07:34:25 PM
I haven't the foggiest how they implemented this, but I really love the anti-piracy measures Nintendo took with Spirit Tracks. The game would start up totally fine and look perfectly normal for the first while, but then if it thought it was a pirated copy the controls for the train wouldn't become visible on the screen. It was hilarious to see all the help threads showing up on GameFAQs and other places titled "Why can't I see the throttle for the train??"
Title: Re: Where are people buying Cognition?
Post by: spinz on November 02, 2012, 09:12:37 PM
I haven't the foggiest how they implemented this, but I really love the anti-piracy measures Nintendo took with Spirit Tracks. The game would start up totally fine and look perfectly normal for the first while, but then if it thought it was a pirated copy the controls for the train wouldn't become visible on the screen. It was hilarious to see all the help threads showing up on GameFAQs and other places titled "Why can't I see the throttle for the train??"

Nintendo does a lot of funny ones. My favorites are by atlus. In strange journey you could play the game fine.... except there would be no random encounters ever.. so you could never level up or capture new demons... just walk around in empty dungeons until you reach the first boss and youre still level 1. And in radiant historia (a time travelling game), it just throws them into an endless time travel loop that seems like its part of the game but it makes the person just repeat the same segment over and over and over.

iv heard of pc games that do similar things.. but it seems much less common. Im guessing its less feasible because computers are unpredictably different.. whereas every nintendods is pretty much the same.
Title: Re: Where are people buying Cognition?
Post by: gem_sky on November 11, 2012, 01:53:57 PM
I bought the game but have been waiting for over 24 hours to be emailed the game.  Is this normal?  I bought the game through Game Stop.  When I go to "my account" nothing is there.  SHould I try purchasing the game again?

Title: Re: Where are people buying Cognition?
Post by: wilco64256 on November 11, 2012, 02:03:04 PM
I bought the game but have been waiting for over 24 hours to be emailed the game.  Is this normal?  I bought the game through Game Stop.  When I go to "my account" nothing is there.  SHould I try purchasing the game again?

If you bought it through the Gamestop App or the Impulse Driven website it should show up in the app for download immediately. You shouldn't need to wait for any kind of email from them, just open the Gamestop App and click the "My Games" button at the top.
Title: Re: Where are people buying Cognition?
Post by: gem_sky on November 12, 2012, 01:39:23 PM
Ah yes.  I found the icon in the finder, but I thought it was for the demo I had downloaded a few weeks ago.  Thanks!

(Posted on: November 11, 2012, 05:48:46 PM)


Okay, so I'm apparently inept with computers.  I bought Cognition through Gamestop, but I have a Mac, and the site won't let me download the Gamestop app that I need in order to install the game.  Any suggestions?  Do I just need to buy it again from a different site?
Title: Re: Where are people buying Cognition?
Post by: wilco64256 on November 12, 2012, 01:42:57 PM
Ah ok, Gamestop only carries the PC version of the game, for the Mac version head over here:

http://raindg.com/title/cognition-season-pass
Title: Re: Where are people buying Cognition?
Post by: Zinfandel on November 20, 2012, 08:58:51 PM
I ended up buying the Season Pass on Rain after all. I thought I'd wait for a release on Steam or The Adventure Shop but could not wait anymore. The download was fast and the game installed and activated without issues.
Title: Re: Where are people buying Cognition?
Post by: Blackthorne on November 21, 2012, 08:14:29 AM
You know, I think people will be really happy to hear the game is DRM free now! 


Bt
Title: Re: Where are people buying Cognition?
Post by: Zinfandel on November 21, 2012, 08:51:54 AM
Is it? I bought the game about five days ago on Rain and was asked to enter my serial code when launching it for the first time. It went super smooth and took like half a second to activate.
Title: Re: Where are people buying Cognition?
Post by: wilco64256 on November 21, 2012, 02:19:24 PM
Is it? I bought the game about five days ago on Rain and was asked to enter my serial code when launching it for the first time. It went super smooth and took like half a second to activate.

You probably snagged it just before the switch happened. The installer on their site has been DRM free since Sunday.
Title: Re: Where are people buying Cognition?
Post by: Blackthorne on November 21, 2012, 03:03:01 PM
I know a lot of people made their concern about the DRM known, so I hope this alleviates their angst!


Bt
Title: Re: Where are people buying Cognition?
Post by: Zinfandel on November 22, 2012, 09:13:26 AM
I think I actually downloaded the game on Saturday! I was too quick! :D

Personally, I don't really mind DRM when it's just a one-time activation, like what was used previously on the Rain version of Cognition. I buy many games on The Adventure Shop as well and most of them needs activation with a serial number (I believe they use Tages). It works fine for me.

But good news for all future buyers of Cognition! :)
Title: Re: Where are people buying Cognition?
Post by: Argentum on November 24, 2012, 01:49:27 PM
Wow, huge thanks to the producers/developers for being so willing to make their game DRM-free! I'm very impressed that this change occurred so soon-- I was expecting that a switch to DRM-free would occur after the entire series was released. Anyway, I instantly purchased a season pass when I found out about this move. Thank you so much!
Title: Re: Where are people buying Cognition?
Post by: KatieHal on November 24, 2012, 01:54:40 PM
Hope you enjoy it and thank you, Argentum!
Title: Re: Where are people buying Cognition?
Post by: Say on November 25, 2012, 02:38:58 PM
I think there's another site where the game can be bought, right? GameFly thingy.









PS: That's right! Shiny buttans, I have used them. It's edited :P
Title: Re: Where are people buying Cognition?
Post by: Glen Elg on December 01, 2012, 02:58:46 AM
Wow, huge thanks to the producers/developers for being so willing to make their game DRM-free! I'm very impressed that this change occurred so soon-- I was expecting that a switch to DRM-free would occur after the entire series was released. Anyway, I instantly purchased a season pass when I found out about this move. Thank you so much!

What Argentum said! Also now a season pass buyer. Thx.
Title: Re: Where are people buying Cognition?
Post by: goldrock on January 30, 2013, 12:20:02 AM
Ima gonna say avoid gamersgate worst service ive ever EVER had last couple games ive bought from them cognition included has had cirrupted source files ive figured and got them all working but with hekp from outsiders  gamersgate takes them like a week to respond to any sorta email. so worst experience ive ever had gaming wise i would suggest someoneelse and right now im having the issue again with cognition 2/



anyways  anyway of getting my order number to u guys and activating it here ?
Title: Re: Where are people buying Cognition?
Post by: Cez on January 30, 2013, 12:34:43 AM
Hi Goldrock,

Sorry for the inconvenience,

Please email us at support at postudios.com and we'll see what we can do about your issue. Thank you!
Title: I bought the Season Pass for Cognition on Gamestop, Episode 2 isn't showing up
Post by: btague on January 30, 2013, 06:36:28 AM
Did I get ripped off on Gamestop. I bought the Season pass in October. I see you don't list them as one of your stores anymore. I paid $30 for the season. I have played through the first Episode and had to get a copy of it from you due to the crash in one area. I don't see any updates for the game on the website or Episode 2, though I paid good money to have the full season from you. What can I do to get Episode 2, without having to spend my money again since I already paid for the Season pass in full and want to play this game, but can't since it isn't showing up on Gamestop?
Title: Re: I bought the Season Pass for Cognition on Gamestop, Episode 2 isn't showing up
Post by: riker1 on February 01, 2013, 10:20:36 AM
Did I get ripped off on Gamestop. I bought the Season pass in October. I see you don't list them as one of your stores anymore. I paid $30 for the season. I have played through the first Episode and had to get a copy of it from you due to the crash in one area. I don't see any updates for the game on the website or Episode 2, though I paid good money to have the full season from you. What can I do to get Episode 2, without having to spend my money again since I already paid for the Season pass in full and want to play this game, but can't since it isn't showing up on Gamestop?

I, too, am in the same boat. Can we have non-DRM versions of the game outside of the GameStop client? I was wondering why the game was not released yet through their client...
Title: Re: Where are people buying Cognition?
Post by: KatieHal on February 01, 2013, 10:48:35 AM
Hi riker and btague:

GameStop is not carrying Episode 2 at this, but if you email us at support at postudios.com, we can take care of you and make sure you still get the game. :) If you have your GameStop email receipt available, please include that in the email as well. Thanks!
Title: Re: Where are people buying Cognition?
Post by: goldrock on February 12, 2013, 08:24:45 AM
Ima gonna say avoid gamersgate worst service ive ever EVER had last couple games ive bought from them cognition included has had cirrupted source files ive figured and got them all working but with hekp from outsiders  gamersgate takes them like a week to respond to any sorta email. so worst experience ive ever had gaming wise i would suggest someoneelse and right now im having the issue again with cognition 2/



anyways  anyway of getting my order number to u guys and activating it here ?


Well got the game workin myself a day or so after but just to prove my point I just now got a response from gamersgate what is it like 2-3 weeks later thats very unsat imo . you guys are great i just ranting about gamersgate now lol. Hope you guys get the steam up if you havnt already.
Title: Re: Where are people buying Cognition?
Post by: tsampikos on February 12, 2013, 12:23:48 PM
I am willing to buy the whole Cognition Season from the PO Store, just to directly support this amazing studio. It is stated there that the Phoenix on Line store version is completely DRM free. I do not like DRM restrictions, especially when we are talking about a masterpiece like Cognition, and so I would like to know if there are any at all actions required in order to play the game (internet connection, serial, downloader, account log in etc.).

Thank you very much!  :)
Title: Re: Where are people buying Cognition?
Post by: KatieHal on February 12, 2013, 12:43:00 PM
Hello tsampikos! And thank you!

The game is DRM free, I'm happy to say. We need your email & payment info on the store, of course, though creating a full account there is optional. Then you'll receive a link via email where you can download the game files and then install or unzip as needed. And that's it! Then you go forth and enjoy the game :)
Title: Re: Where are people buying Cognition?
Post by: tsampikos on February 12, 2013, 01:09:30 PM
Thank you for the reply KatieHal!  :)

I must say that I have already bought the season pass from Rain DG but since it's with a serial number I would gladly buy it DRM free from the PO Store and support you. I should have known it or be patient and not buy the game that fast. I will buy it from the PO store then as soon as possible!

Thank you very much, once more!  :)
Title: Re: Where are people buying Cognition?
Post by: KatieHal on February 12, 2013, 02:53:54 PM
Well, if you already bought the game, I think we can work something out for you. :) Would you mind emailing me at katie (at) postudios (dot) com?
Title: Re: Where are people buying Cognition?
Post by: tsampikos on February 12, 2013, 04:28:54 PM
KatieHal!

Thank you! I will do that asap!  :)
Title: Re: Where are people buying Cognition?
Post by: darthkiwi on February 12, 2013, 05:20:12 PM
Ima gonna say avoid gamersgate worst service ive ever EVER had last couple games ive bought from them cognition included has had cirrupted source files ive figured and got them all working but with hekp from outsiders  gamersgate takes them like a week to respond to any sorta email. so worst experience ive ever had gaming wise i would suggest someoneelse and right now im having the issue again with cognition 2/



anyways  anyway of getting my order number to u guys and activating it here ?

I don't have an example of bad GG customer service, but every single time I've gone onto that site to download a game it's confused me. And why is the logout button not some text that says "logout" but a power on/off symbol? ???

Also, not keen on the fact that you get "experience points" for using the site. :-\

So now that I know POS has a store, I'll buy directly from them. Yay! :D


Well got the game workin myself a day or so after but just to prove my point I just now got a response from gamersgate what is it like 2-3 weeks later thats very unsat imo . you guys are great i just ranting about gamersgate now lol. Hope you guys get the steam up if you havnt already.
Title: Re: Where are people buying Cognition?
Post by: MichiGen on March 10, 2013, 01:50:20 PM
I've bought the first episode from Indie Royale, I won't buy the other episodes from any of the listed shops. I'll wait for release at GOG.com
Title: Re: Where are people buying Cognition?
Post by: KatieHal on March 10, 2013, 02:20:57 PM
Welcome MichiGen! And thanks for buying the game on Indie Royale!

The list of stores in this thread is actually rather outdated. We sell on those still, but also in our own store (store.postudios.com), if that interests you. Exclusive to our store is the "Season Upgrade", which is a pro-rated price for Eps 2-4.

We do intend to get the game into GOG as well, once all four episodes are released, though! :)
Title: Re: Where are people buying Cognition?
Post by: MichiGen on March 10, 2013, 02:39:44 PM
Welcome MichiGen! And thanks for buying the game on Indie Royale!

The list of stores in this thread is actually rather outdated. We sell on those still, but also in our own store (store.postudios.com), if that interests you. Exclusive to our store is the "Season Upgrade", which is a pro-rated price for Eps 2-4.

We do intend to get the game into GOG as well, once all four episodes are released, though! :)

Thank you for kind words  :)

And thank you for this info, that's a great news!! That sounds like a good deal, but I'm used to buy games from GOG (don't want to buy every game on a different store, so I won't remember where I've bought it). I'm playing the first episode now and it looks great, but I'll stop and wait till all 4 will be out, so I can play them all in a row.
Title: Re: Where are people buying Cognition?
Post by: Rinu on June 04, 2013, 01:58:09 AM
I bought the first episode through some indie bundle (Desura key) together with prequel comics. Then season pass from this website.

I admit I had been peeping at Cognition curiously since I heard about it for first time months after its Kickstarter success. Demo intrigued me but I was hesitant to buy it because Gamefly and others used region DRM for everything I was interested in (= don't browse these websites) and Rain store was very vague how they distribute what I buy. I dislike intrusive DRM (3rd party client, online check, etc.) and a lot of shops recently like to use DRM-free as a marketing lime-twig instead of serious use. That's why I like GOG. They are very clear at what they offer and how they distribute it.
My personal humble tip is to expand on the description. Say that the user gets non-expiring X download attempts directly from unique HTTP address and nothing else is required. No calling home and so on.

We do intend to get the game into GOG as well, once all four episodes are released, though! :)
Awesome! I would like to see it there sooner now when GOG supports episodic content. On the other hand, a part of community is still suspicious of this release plan, so it won't probably hurt if you don't go down in GOG history as a episodic harbinger :D.
I'd probably buy a second copy there at some higher discount. Oh, and let's not forget the obligatory link to Cognition page on GOG wishlist (http://www.gog.com/wishlist/games/cognition_an_erica_reed_thriller).

Now if you excuse me, I have important things to do; namely launching Cognition episode 2 :P.
Title: Re: Where are people buying Cognition?
Post by: KatieHal on June 04, 2013, 07:31:45 AM
Oh believe me, since hearing GOG is thinking about changing their tune on episodic content, we're very interested in getting it there sooner if we can. :)

ALso, welcome! And thanks for the support Rinu--I hope you enjoy episode 2 :)
Title: Re: Where are people buying Cognition?
Post by: Rinu on June 04, 2013, 09:20:26 AM
...
I keep my fingers crossed for your future partnership with GOG. This series seems like a perfect addition to their catalogue. You even have The Silver Lining in your arsenal which might be the great lure for old Sierra fans (I plan to play it later :-X).

I'm at the beginning of EP2 and I'm already liking it because Erica's computer screen is locked now when she is away. I know I'm weird that way ;D.
Title: Re: Where are people buying Cognition?
Post by: qliqi on June 28, 2013, 07:27:21 PM
am downloading 1-3 from yr store.postudios.com now - bought the full package
I come from netherlands but was luckely not redirected through Gamersgate but could download directly from yr link at Phoenix studios

Not a very fast download tbh :( Looking foreward to playing :)
Title: Re: Where are people buying Cognition?
Post by: stika on June 29, 2013, 02:58:38 PM
Well, I hope you'll enjoy the game.

And a belated "welcome to the forums" to both you and Rinu by the way :)