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POStudios Forum

Tech Support => Cognition Technical Support => Topic started by: sethron on September 30, 2013, 05:38:53 PM

Title: Episode 2 freeze when talking to Gwen
Post by: sethron on September 30, 2013, 05:38:53 PM
If I try to talk to Gwen at the FBI station, Ericka walks up to her, turns, and then the game freezes and nothing will respond.  I have to alt+f4 to quit out.
Title: Re: Episode 2 freeze when talking to Gwen
Post by: wilco64256 on September 30, 2013, 06:27:22 PM
Can you let me know where you got the game from, and also wherever you have it installed, please send me the "output_log" text file that's in the data folder there? Just to Weldon@postudios.com, thanks!
Title: Re: Episode 2 freeze when talking to Gwen
Post by: LOOPER on October 25, 2013, 06:55:27 PM
I'm having the exact same problem. What should I do?
Title: Re: Episode 2 freeze when talking to Gwen
Post by: wilco64256 on October 25, 2013, 07:00:09 PM
Quote from: LOOPER on October 25, 2013, 06:55:27 PM
I'm having the exact same problem. What should I do?

The same thing as the above person please.
Title: Re: Episode 2 freeze when talking to Gwen
Post by: sethron on November 08, 2013, 07:10:05 AM
Just wanted to say that this issue is now resolved for me.  I'm not sure if you've made any updates around this, but I was having some bad RAM stick issues and resolved them yesterday and now the game is no longer freezing at this point.  Thanks!
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