POStudios Forum

Tech Support => Gabriel Knight - 20th Anniversary Tech Support => Topic started by: Michael on November 09, 2014, 10:42:34 PM

Title: Mac patch
Post by: Michael on November 09, 2014, 10:42:34 PM
Purchased this game at launch; encountered (bug #1) 'save game wipe' AFTER spending hours trying to end Day 2 after encountering (bug #2) 'Cazanoux research bug'. Not happy. :(

I am unwilling to restart the game until the MAC version is patched. I can find NO INFORMATION about a Mac patch being developed or released either here or on GOG forums. This is unacceptable customer service.

I will be requesting a refund from GOG unless information is forthcoming about a patch for Mac users. Note: I am merely requesting information be made available, not the patch itself. If you need a month to sort out the save game debacle, then fine. Just keep your customers informed.

I want to know when I can play the game I paid for in good faith, with the confidence that any frustration caused is due to puzzles, NOT bugs.