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The Royal Archives => Fan Feedback => Topic started by: Enchantermon on July 10, 2010, 01:06:48 PM

Title: Newsletter problem
Post by: Enchantermon on July 10, 2010, 01:06:48 PM
I know you guys are really busy with the release today and all, but whenever you get a chance, I noticed today that the last couple of newsletters have showed up in my Inbox with little content. I attached a picture to show you what I'm talking about.
Like I said, I know you're all really busy right now, but I thought I'd just put that out there for whenever you have a moment. Thanks! :)
Title: Re: Newsletter problem
Post by: waltzdancing on July 10, 2010, 01:33:18 PM
We will work on it when we have a spare moment. Thanks for the heads up!
Title: Re: Newsletter problem
Post by: Enchantermon on July 10, 2010, 01:38:38 PM
No problem. Glad to help! :)
Title: Re: Newsletter problem
Post by: oberonqa on July 12, 2010, 08:12:46 PM
Moving this to Fan Feedback for now.  :)
Title: Re: Newsletter problem
Post by: Enchantermon on July 13, 2010, 07:55:38 PM
Okay, so here's the update that I posted in the other (now locked) thread:

The text did appear in the most recent newsletter, but it's oddly formatted...all of the text is shoved to the left side even when the window is maximized and the banners and images are still disconnected like they were before. I've attached some pictures.

Again, I know you guys are busy, just whenever you have time. At least I can read it now.
Title: Re: Newsletter problem
Post by: dark-daventry on July 13, 2010, 10:23:51 PM
Just out of curiosity, what mail service do you use? Because I know in Gmail I get disconnected images every once in a while. Although the newsletter appears to be working fine for me so far.
Title: Re: Newsletter problem
Post by: tessspoon on July 13, 2010, 10:25:12 PM
I think he said Outlook in the other thread?
Title: Re: Newsletter problem
Post by: wilco64256 on July 13, 2010, 10:26:56 PM
I have hotmail and two newsletters ago it was completely blank apart from the header and footer images.
Title: Re: Newsletter problem
Post by: dark-daventry on July 13, 2010, 10:33:21 PM
Quote from: tessspoon on July 13, 2010, 10:25:12 PM
I think he said Outlook in the other thread?

Did he? I didn't see it then. My bad.

Quote from: wilco64256 on July 13, 2010, 10:26:56 PM
I have hotmail and two newsletters ago it was completely blank apart from the header and footer images.

So far everything is working fine for me in gmail.
Title: Re: Newsletter problem
Post by: Cez on July 14, 2010, 05:21:48 AM
it was a problem with hotmail. I was just testing it with gmail, but I started to test it with hotmail to make sure it works.

I'll try outlook as well I guess!
Title: Re: Newsletter problem
Post by: Enchantermon on July 14, 2010, 02:08:55 PM
Quote from: dark-daventry on July 13, 2010, 10:23:51 PMJust out of curiosity, what mail service do you use?
I download and view my e-mail with Outlook, but that's not a service, that's just a program. Roadrunner (through Time Warner) provides my e-mail.