Just a thought... perhaps for future projects (TSL Episode 5 and the forthcoming Cognition episodes), you guys should look into utilizing a different patch delivery system. If memory serves, there was a lot of issues with people who used the Patch method to get Episode 3 and to see those same issues popping back up with Episode 4 is perplexing. This isn't such a big deal with TSL, since it's being released for free and as such, with no guarantees when it comes to issue-free performance. However, with Cognition, this is something that shouldn't be rearing up with each episode, especially if your going to provide people the option of downloading patches as opposed to downloading the full game each time a new episode is released. The same people that are patient and understanding when it comes to TSL may not be so patient and understanding when they are paying for the episodes that make up Cognition.
That being said, has there been any discussion regarding using a patching process that works similar to how SVN works (press a button and the patch program compares installed files against what is available on the patch server, downloading those files that are either different or are completely new). Utilizing such a process would eliminate the issue of people patching an outdated version of the game (which appears to be the main culprit for many of the patch-related bugs) and would streamline the process of delivering bug fixes to the user-base.
Again, just a thought... nothing more.
