game crash

[satla]

i get this eror every time i try to start the game
why is that?

[wilco64256]

Does your computer meet the game's requirements?

Minimum System Requirements
• Operating System – Windows: XP/Vista/7, Mac: Snow Leopard (10.6.X)
• Processor – 2.0 GHz*
• Memory –2 GB RAM
• Video Card – ATI or NVidia with 512 MB RAM**
• Hard disk – 2.5 GB free space

Recommended System Requirements
• Operating System – Windows: XP/Vista/7, Mac: Snow Leopard (10.6.X)
• Processor – 2.0 GHz*
• Memory – 4 GB RAM
• Video Card –ATI or NVidia with 1 GB RAM**
• Hard disk – 2.5 GB free space

* - For Mac systems, an Intel-based processor is required.

** - Not recommended for play on Intel systems with integrated/shared video memory

[satla]

yes i have all that requaierd.

[wilco64256]

The output log in your original post seems to think your computer only has 64 MB of video memory. Can you run DXDIAG on there and post the results as an attachment for me?

[satla]

i will try to install my video card again
let u know if it worked
tnx

[Rosella]

2. Definitely 2.

[Linki]

Hi !
Sorry i'm coming to the forum just to ask you about my technical issues :/

Well i've just downloaded the demo (btw tried to redownload it several time just to make sure it was functional), but 'crash' everytime i try to start the game.
I tried to change the compatibility (i have windows 7, tried with vista & xp), the result is the game does launch but the loading is really really long, like it doesn't seem normal...
Also i have all the game requirements.

So here's the crash report :

http://www.2shared.com/uploadComplete.jsp?sId=1IDPjStT1RsfjAEN

Thanks a lot for answering

(sorry if my english isn't perfect, i'm french ^^)

[wilco64256]

Hi Linki,

There's a couple other files that would be more helpful than the Windows crash report. Wherever you installed the game, inside the data folder, there should be a file called output_log.txt. Send me that one, and also run dxdiag on your computer and send me the saved results from that. My email address is weldon@postudios.com. Thanks!