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KNOWN ISSUE - Video problems on some PC systems

Started by wayens, September 16, 2015, 02:28:13 PM

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originally from wilco64256


Some people are encountering an issue where videos don't play in the game. Every time the game launches you should see our logo and the Pinkerton Road logo, there's a video of intro credits that plays when you first start the game, and there are normally videos that play between chapters.

This happens if your system is missing a particular DLL file that is needed for video processing, and it's very easy to fix. Download this file:

Then just unzip and run the little installer in there.