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[FIXED]Terrible download procedure!!! (Category: Misc)

Started by Crashlin, January 25, 2012, 11:19:54 AM

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Crashlin

Hi
I am new here, reading about your games and wanted to try the freeware Silver Lining game.

But I am absolutely shocked by the download procedure experience.

It is exactly the same case as it is described in this message:
http://www.postudios.com/blog/forum/index.php?topic=9438.msg297597#msg297597

But in this topic, there is no solution described although the topic is marked as FIXED!

So here are description of my steps:
1) I am registered and logged in, as you can see
2) I clicked on GAMES in menu on the top of the page
3) I select the Silver Lining game (clicked on the picture)
4) I am transfered to Silver Lining page
5) I clicked on "Downloads" and "Episodes" in right side menu
6) I chose an episode (doesn't matter which one, I tried all...) and clicked the picture above...
7) Then I am transferd to the page of appropriate episode
8) I clicked on the orange button "Download Now - Play the Episode"

9) !!!! I am transfered here: http://www.postudios.com/blog/?page_id=4&category=1 and asked to sign in with my forum login

10) I did it, and recieved an error message to login to some Word Press page????

11) After several attempt I found the solution, that in step 10, I asked for sending the "forgotten" password (which in reality wasn't forgotten!) and then I received new password an was able to login there with this temporary password and download the game.

WOW, what the hell, does it mean??? To be honest I have fear to buy any game from you, if I imagine that the functionality of the game could be similar to the functionality of this download procedure...

Above described procedure was tried on 2 different computers, in different locations (different IPs), different browser (IE and FIrefox) and different OS (Vista and Win7) with same result....

wilco64256

Well I'm glad you were able to get the game downloaded, this problem seems to be caused by a random cookie problem that browsers get stuck on from time to time.  It's quite rare and we're planning to have some improvements in place as we upgrade the store later this year.
Weldon Hathaway