[NOT-FIXED]Opening cinematic viewable only once? (Category: Graphics)

[AJBeals]

I opened the game up after insalling and watched the opening (which is great).  Now, when opening the game, it go direct to the menu.   Not sure if this is technical or the way the creators designed it.

Anyone else find this?

Thanks,
AJBeals

[dark-daventry]

I believe the intro sequence is supposed to play continuously. If any of my fellow mods are reading this, should I move it to tech support or keep it where it is?

EDIT: Moved!

[wilco64256]

It's supposed to autoplay every time the game is launched, go ahead and pass it over to tech support so we can play with it.  AJ, do you still see the Torque splash screen with the power tool sound, or does it just jump straight to the game menu?  Note that it will skip if you're click the mouse at all, so I just want to make sure you're not doing something that is intended to skip the cinematic.

[AJBeals]

Yes I see the splash screen including sound.  Also should I post my PC specs?
Update:

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.100216-1441)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
       System Model: Dimension 4550               
               BIOS: Default System BIOS
          Processor: Intel(R) Pentium(R) 4 CPU 2.53GHz
             Memory: 1024MB RAM
          Page File: 410MB used, 1117MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode
---------------
Display Devices
---------------
        Card name: ATI Radeon HD 4600 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor AGP (0x9495)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9495&SUBSYS_00281682&REV_00
   Display Memory: 1024.0 MB
     Current Mode: 1280 x 960 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6962 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/5/2009 20:38:20, 335872 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 5/5/2009 22:59:12, 4069376 bytes
Device Identifier: {D7B71EE2-D7D5-11CF-006E-2220A1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x9495
        SubSys ID: 0x00281682
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Creative SB Live! Series
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0124 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 8/30/2002 14:29:02, 1293440 bytes
            Other Files:
        Driver Provider: Creative Technology Ltd.
         HW Accel Level: Full
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

            Description: Modem #2 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID:
        Manufacturer ID: 1
             Product ID: 81
                   Type: Emulated
            Driver Name:
         Driver Version:
      Driver Attributes:
            WHQL Logo'd:
          Date and Size:
            Other Files:
        Driver Provider:
         HW Accel Level: Full
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

Anything else needed?

[wilco64256]

Yeah that would be great, thanks!

[AJBeals]

I don't want to clog this tread up, but I thought I would mention that the opening shows at random start ups of the game.    I have played around with the configuration settings with no luck.  I also noticed that when the cinematic doesn't play, the music in the menu screen is absent.

Thanks again,
AJBeals

[wilco64256]

So that's not the video card that came with the computer right?  What else have you swapped out that didn't come with the original system?

Also you could try going into the Catalyst Control Center and setting it to balanced if you currently have it set further to either quality or performance in the Standard Settings section.

[JohnnyH87]

For me, the opening cinematic didn't play with the game patched, but unpatched it's played every time.

[wilco64256]

AJ you didn't install the patch did you?

[AJBeals]

No, I have Windows XP.  Nothing has changed other than Windows updates.  The control center was set at balanced.  I tried other settings with no luck. I'm not all that computer technical so I'm not sure what else to try.

Thanks anyway,
AJSimon

[wilco64256]

How about the sound card in your computer?  Is it still the original that came with it or have you replaced that as well?  Do you know the current driver version for that?

[oberonqa]

I'm not sure if you have tried this yet... but try uninstalling the game and reinstalling it to a location other than inside of the Program Files directory (which is where the installer wants to install the game).  For example, install it to C:\TSL.

I'm shooting blind here... but I don't see a reason for the game to only play the intro cinematic once.  There's no option in the game to my knowledge that turns that off.

[AJBeals]

I was thinking of reinstalling. I will try tonight or tomorrow.  The sound card is the original.

Sound card: Creative SB Live! Series
Version: .12.0001.0124 (English)

[wilco64256]

There is a slightly newer driver on the Dell website for that sound card, may help a bit but like oberon I'm taking blind shots and hoping to hit something.  I can't think of anything that would make the opening cinematic stop playing like this - the only thing that makes me think it may be sound related is how you mentioned that you don't get the music in the menu when this happens.

[AJBeals]

Thanks everyone!

I'm going to be really busy this week, so I'll check into the ideas folks have made, and post when I can. 

-AJBeals

[wilco64256]

Alrighty, I'm going to go ahead and close this thread for now, just open up a new one if you need more help later.  Good luck!