Author Topic: Gabriel Knight 20th Aniversary bug - cutscenes won't load  (Read 6221 times)

Offline bigdgoriders

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Gabriel Knight 20th Aniversary bug - cutscenes won't load
« on: October 15, 2014, 06:39:39 AM »
There's no Gabriel Knight section under tech support so I figured I'd just post this issue here and the mods can move the thread when such a section exists.

I'm playing the new Gabriel Knight and so far none of the cut scenes will load.  I just get a black screen with the flashing dagger icon indicating something's loading, but nothing ever loads.  I'm forced to click to get the 'skip cut scene' option.

Offline bigdgoriders

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #1 on: October 15, 2014, 07:14:22 AM »
Same thing with the scene where we meet Malia Gedde.  No cut scenes will load.

Offline Oldbushie

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #2 on: October 15, 2014, 10:33:20 AM »
I'm sorry to hear you're having issues. Can you send us a dxdiag file and the output_log.txt file in the game's Data folder? You can attach those files to this thread.
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Offline bigdgoriders

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #3 on: October 15, 2014, 11:39:37 AM »
Here's the dxdiag; the output file is too big to attach.  Is there an email address I can send it to?

Offline Oldbushie

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #4 on: October 15, 2014, 11:50:27 AM »
You can send it to support@postudios.com.
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Offline bigdgoriders

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #5 on: October 15, 2014, 11:58:46 AM »
Email sent

Offline wilco64256

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #6 on: October 15, 2014, 12:52:57 PM »
Weldon Hathaway

Offline bigdgoriders

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #7 on: October 15, 2014, 01:17:38 PM »
That did the trick!  Thank you for the rapid response.

Offline manvscode

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #8 on: October 17, 2014, 10:08:09 AM »
I'm also experiencing this bug.  It's really disconcerting to think that I may not be playing the game as it was intended with the cut-scenes.  I loved the original GK1 and noticing these things leave me feeling really disappointed with the remake.  :(

Offline wilco64256

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #9 on: October 17, 2014, 08:11:01 PM »
I'm also experiencing this bug.  It's really disconcerting to think that I may not be playing the game as it was intended with the cut-scenes.  I loved the original GK1 and noticing these things leave me feeling really disappointed with the remake.  :(

Try the link I provided just a couple of posts up.
Weldon Hathaway

Offline JoanieBlon

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #10 on: September 11, 2015, 03:25:30 PM »
So glad I found this forum! Used the link provided and the cut scenes glitch was immediately solved! Thanks!  ;D

Offline cuernicabra

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #11 on: April 16, 2016, 06:48:49 AM »
Hi,  someone has the file to download ? The file in the link is crash!!!

Thanks

Offline wayens

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Re: Gabriel Knight 20th Aniversary bug - cutscenes won't load
« Reply #12 on: April 18, 2016, 04:42:17 PM »
The link is fixed now.  Please try again! Thanks!
 

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